Incentive Program Development

Need Assessment

The first step in creating an effective program for positive behavioral modification is to analyze the situation and try to determine:

What’s the problem?

What needs to be improved?

What is the root cause?

What needs to happen to improve it?

Depending on the situation, there are a number of techniques that may be used to accurately define a situation, and quantify goals and objectives to obtain the desired result.  These techniques may include everything from staff meetings to focus groups, one-on-one in-depth interviews, surveys, and productivity reviews.

Program Development

The key to the ultimate implementation of a successful program is to start the development of the program right with quantifiable objectives.  If the goals are not clearly stated and understood, it will be difficult to equate the program in terms of return-on-investment (ROI).

A key element in the program is the definition of a performance reward structure to positively channel employee performance.  In other words, to find the tastiest carrot to entice lasting behavioral changes that accomplish the stated objectives of the program.